1. Preliminary Provisions 1.1. These regulations define the rules for the functioning of the online store operated by [seller's name], hereinafter referred to as the "Seller." 1.2. The online store operated by the Seller is located at [website address]. 1.3. The regulations are available on the store's website. 1.4. All information provided on the store's website is for informational purposes only and does not constitute an offer within the meaning of the Civil Code. 1.5. All rights to the online store, including its content, graphics, logo, and source code, belong to the Seller and are protected by intellectual property law. 2. Definitions 2.1. Consumer - a natural person making transactions with the Seller within the online store, not directly related to their business or professional activity. 2.2. Seller - the company [company name] with its registered office at [address], entered in the Register of Entrepreneurs of the National Court Register under number [number], with NIP [tax identification number]. 2.3. Buyer - a natural person, legal person, or organizational unit without legal personality, making transactions with the Seller within the online store. 3. Technical Requirements 3.1. To use the online store, the Buyer must have access to a device with internet access and a web browser. 3.2. The online store operates on the latest versions of popular web browsers such as Mozilla Firefox, Google Chrome, Microsoft Edge, and Safari. 3.3. The Seller is not responsible for errors resulting from the Buyer's web browser not meeting the technical requirements of the online store. 4. Contact with the Store 4.1. Any questions, comments, or complaints regarding the online store can be submitted by the Buyer via the contact form available on the store's website or via email [email address]. 4.2. The online store does not sell by phone. 5. Purchase Procedure in the Store, Order Placement Rules 5.1. The Buyer can make purchases in the online store after registering on the store's website or without registration. 5.2. By placing an order in the online store, the Buyer agrees to the processing of their personal data in accordance with the Seller's privacy policy. 5.3. When placing an order, the Buyer is required to provide true contact details and delivery address. In case of providing false information, the Seller is not responsible for the inability to deliver the goods. 5.4. Placing an order by the Buyer is equivalent to concluding a sales contract in accordance with the terms specified in the order and these regulations. 5.5. The order is processed after its acceptance is confirmed by the Seller. This confirmation is sent to the email address provided by the Buyer or in another way specified by the Seller. 5.6. In the event of the inability to fulfill the order, the Seller promptly notifies the Buyer and refunds any payments made by them. 6. Payments and Delivery Methods 6.1. All prices listed in the online store are in Polish zlotys and include VAT. 6.2. The Buyer can pay for the order using their chosen payment method, such as bank transfer, payment card, or electronic payment. 6.3. The Seller offers various delivery methods for ordered products, such as postal delivery, courier delivery, or personal pickup. 6.4. Delivery costs are determined during the order placement and depend on the selected delivery method and delivery address. 7. Order Fulfillment, Sales Contract Execution 7.1. The order is fulfilled by the Seller within [number of business days] from the moment of its confirmation. 7.2. The Seller is committed to delivering the ordered goods in an undamaged condition and in accordance with the description provided on the store's website. 7.3. In case of violation of the Buyer's rights due to defective goods or non-compliance with the description, the Buyer may exercise the right to a complaint. 7.4. The Seller has the right to refuse to fulfill the order if the Buyer violates the provisions of the regulations or has outstanding payments for previous orders. 7.5. If the Buyer chooses to pay by bank transfer, the order fulfillment begins after the payment is credited to the Seller's bank account. 7.6. In case of the inability to fulfill the order due to lack of stock, the Seller promptly notifies the Buyer and refunds any payments made by them. 8. Right of Withdrawal, Effects of Withdrawal, Exceptions to the Right of Withdrawal (Digital Content) 8.1. The Buyer has the right to withdraw from the contract without giving any reason within 14 days from the date of receiving the ordered goods. 8.2. In the event of withdrawal from the contract, the Buyer is obliged to promptly return the goods in an undamaged condition and in accordance with the description provided on the store's website. 8.3. The cost of returning the goods is borne by the Buyer unless the Seller agrees to cover them. 8.4. The Seller refunds the amount paid by the Buyer for the ordered goods and delivery costs no later than within 14 days from the date of receiving the returned goods. 8.5. The right of withdrawal does not apply to goods manufactured or delivered according to the Buyer's specifications and in the case of digital content that has been delivered with the Buyer's consent before the withdrawal period has expired. 9. Complaints, Complaint Procedure 9.1. In case of detecting defective goods or non-compliance with the description, the Buyer may exercise the right to a complaint. 9.2. The complaint should be submitted using the form available on the store's website or in another way indicated by the Seller. 9.3. The Seller commits to reviewing the complaint within 14 days from its receipt and informing the Buyer about the outcome of the complaint procedure. 9.4. If the complaint is accepted, the Seller commits to repairing the goods or replacing the defective product with a new one. 9.5. The costs of the complaint, including the cost of returning the goods, are borne by the Seller. 10. Out-of-Court Dispute Resolution Methods 10.1. The Buyer has the right to use out-of-court methods of handling complaints and pursuing claims. 10.2. The Buyer may use mediation or proceedings before an amicable consumer court. 10.3. Information on dispute resolution methods is available on the website of the Office of Competition and Consumer Protection (UOKiK) and the Consumer Ombudsman's website. 10.4. The Buyer may also use the ODR (Online Dispute Resolution) platform operated by the European Commission, available at the website: [ODR website address]. 11. Personal Data 11.1. The administrator of the Buyer's personal data is the Seller. 11.2. Personal data is processed in accordance with applicable laws and the privacy policy available on the store's website. 11.3. The Buyer has the right to access their personal data and correct it. 11.4. Providing personal data is voluntary but necessary to fulfill the order and contact regarding order fulfillment. 12. Final Provisions 12.1. The regulations come into effect on the date of their publication on the store's website. 12.2. The Seller reserves the right to change the regulations. Changes come into effect on the date of their publication on the store's website. 12.3. Matters not regulated by the regulations are governed by Polish law, particularly the Civil Code and the Consumer Rights Act. 12.4. Any disputes arising from the execution of the sales contract or the application of these regulations will be resolved by the court competent for the Seller's registered office. 12.5. The Buyer has the right to submit complaints in accordance with the procedure specified in these regulations and Polish law. 12.6. All information regarding the store and orders can be obtained by contacting the store's Customer Service via email or the contact form on the store's website. 12.7. All information and materials available on the store's website are protected by copyright and intellectual property rights and are the property of the store or other entities cooperating with the store. The use of these materials without the owner's consent is prohibited. 12.8. The regulations are an integral part of the sales contract between the Buyer and the Seller. 12.9. The regulations are available on the store's website and can be provided to the Buyer electronically upon request. 12.10. These regulations are prepared in Polish and may be made available in other languages through translations. In the event of discrepancies between different versions of the regulations, the Polish version prevails. 12.11. These regulations are effective from [date].